Ulster County
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Social Services


Michael Iapoce, Commissioner

1061 Development Court
Kingston, NY 12401
Phone: 845-334-5000
Office Hours: 8:00 AM to 5:00 PM Monday-Friday

The mission of the Department of Social Services is to adequately and efficiently assess, plan for and provide appropriate services to families and individuals in need.

The Agency is comprised of several major divisions. Each division has unique job duties, however, all divisions interact with each other in some manner or another.

Temporary Assistance | Child Support Enforcement | Food Stamps Program
Medical Assistance Program
| Day Care Unit | Children and Family Services
Coordinated Children's Services | Early Intervention and Preschool Special Education Programs

Information for Non-Parent Caregivers (Grandparents, Other Relatives, Friends) Caring for Children

Temporary Assistance

1021 Development Court
Kingston, NY
Phone: 845-334-5045
Hours: 8:00 AM to 5:00 PM Monday-Friday
Interviews Available: 8:00 AM to 11:00 AM Monday-Friday. Emergencies are handled on a daily basis.

  • Temporary Assistance (TA) is the term now used in NYS for Public Assistance (welfare) programs. The term conveys the message that assistance is short-term help for families and individuals while they work their way toward self-sufficiency. Program has an employment focus.
    TA clients receive money for basic living expenses, food stamps and medical coverage. Eligibility is based on the income and resources of the family. Family Assistance provides money to families with children and Safety Net Assistance provides money for basic living expenses for single adults and childless couples.
  • Emergency Assistance for Adults (EAA) is a short-term program to meet the emergency needs of Supplemental Security Income (SSI) recipients.
  • Emergency Assistance for Families (EAF) is a short-term program to meet the emergency needs of families.
  • Home Energy Assistance Program (HEAP) is a Federally funded program that helps low income households pay home energy costs and funds programs for low cost residential weatherization and other energy related home repairs. HEAP is available to low income, TA and SSI households during the heating season (mid-November through April).
  • Transitional Opportunities Program (TOP) is a component of Ulster County's Family Assistance Program. The goal of TOP is to assist all eligible parents in overcoming the barriers to financial self-sufficiency. Top fosters the importance of wages from employment, job advancement and retention, as well as child support (when applicable) in achieving independence and economic self-sufficiency. TOP provides comprehensive supportive services, including intensive case management services, employment services, child support services, day care, and family services.

Child Support Enforcement

1011 Development Court
Kingston, NY 12401

Hours: 8:00 AM to 5:00 PM Monday-Friday

Customer Service Hotline: 1-888-208-4485

Hotline Hours: 8:00 AM to 7:00 PM Monday-Friday

TTY: 1-866-875-9975

The primary objectives include the location of absent parents, establishment of paternity and support on behalf of all children in receipt of Temporary Assistance, Medical Assistance, and Foster Care. Enforcement of the support orders requires a multifaceted system involving state and local government agencies, court systems, employers, and the public. Cases undergo continuous investigation to ensure the timely collection of needed support money.

Food Stamps Program

SNAP (Supplemental Nutrition Assistance Program)

1051 Development Court
Kingston , NY 12401

845-334-5200

PARTICIPATION MADE EASIER

Applying for food stamps has become easier with our new electronic application.

 now you can apply for the food stamp program from the convenience of your own home.

 

Please see our website at

  WWW.MYBENEFITS.NY.GOV 

 

For more information

 

The local food stamp district now conducts most interviews by phone (face to face interviews are done by request).

 

No need to travel to our Kingston office or your local town hall to apply for benefits.  Applying on-line offers a more discreet approach to the  food stamp program allowing the applicant to apply in a more private environment when submitting personal information regarding their financial situation.  Applications can be submitted from any computer location, even your local library.

 

The mybenefits website offers screenings on other assistance programs in your area as well.

 

Our Kingston office hours are:

Hours: New applications accepted 8:00 AM to 5:00 PM Monday-Friday


Interviews Conducted: Monday & Wednesday 8:00 AM - 11:00 AM and 1:00 PM - 3:00 PM and Tuesday, Thursday, Friday 8:00 AM - 11:00 AM
 

 

Medical Assistance Program

1001 Development Court
Kingston, NY 12401
Phone: 845-334-5035
Hours: 8:00 AM to 5:00 PM Monday-Friday

Medical Assistance is the term used in NYS for Medicaid Programs, which are a far more extensive set of programs than they were prior to Welfare Reform.

Our traditional, very comprehensive, programs are fee-for-service Medicaid, and Managed Care Medicaid. Both these programs are for individuals and families age 19 and up who meet very stringent income and resource guidelines. We also offer Child Health Plus A for children under 19 who meet our income guidelines. Children above those income levels would be referred to Child Health Plus B which is not operated under Medical Assistance.

Family Health Plus is a Medical Assistance Programs for adults 19-64 with higher income and resource guidelines. With this program, clients receive coverage similar to employer-based health insurance through a managed care organization.

We also offer some more specialized programs; the Prenatal Care Assistance Program for pregnant women, the Family Planning Benefit Program for persons of childbearing age, various Medicare Savings Programs, the Medicaid Buy-In for Working Persons with Disabilities, COBRA Assistance, Chronic Care Medicaid for nursing home and long-term home health care, and various waivered programs for persons with specific needs such as the Care at Home program for children, the TASA Program for pregnant and parenting teens, and the Traumatic Brain Injury Waivered program.

Depending on their level of eligibility, clients may receive assistance with doctor's visits, prescription medications, dental services, emergency medical services, in-patient hospital care, medical transportation, assistance paying for other health insurance programs, and many other services necessary to keep individuals and families healthy.

We interview applicants by appointment only. Applicants may represent themselves, or they may designate a representative to conduct the interview for them. We also receive applications from some hospitals, attorneys, and facilitated enrollers who are deputized to conduct the face-to-face interview.

Day Care Unit

1091 Development Court
Kingston, NY 12401
Phone: 845-334-5489
Hours: 8:00 AM to 5:00 PM Monday-Friday

The Day Care Program provides financial assistance to qualifying low-income families, teen parents and foster parents who need help meeting their child care expenses. The subsidy is available to all working Ulster County residents who meet the income eligibility guidelines.

Children and Family Services

1091 Development Court

Kingston, NY 12401

Phone: 845-334-5400

Hours: 9:00 AM to 5:00 PM Monday-Friday

Adult Services: This unit incorporates Adult Protective, Personal Care, Long Term Home Health Care, Family-Type Homes, Adult Foster Care and SSI services into one generic unit. A Central Intake System combining Ulster County Office for the Aging and Social Services facilitates better community access to all services for adults.

Child Protective Services: The CPS Unit is responsible for investigating reports of child abuse and/or maltreatment within 24 hours of receipt of a report to the State Central Registry. The toll free hotline number to the State Central Registry is 1-800-342-3720. When necessary, CPS seeks from the Family Court an Order of Protection, court-ordered services for the family, and/or authority to place a child in foster care. The Family Violence Investigative Unit investigates cases of domestic violence, physical abuse and sexual abuse reported to the State Central Registry. Teams of law enforcement officers and child protective caseworkers jointly respond and investigate these reports. The unit is under the joint supervision of a NYS Police Senior Investigator and a Child Protective Services supervisor. The CPS Preventive Unit provides services to families who have indicated SCR reports and are opened for on-going protective and preventive services.

Assessment/Intake Unit: This unit is responsible for the assessment of referrals for children's services that are made to the Department of Social Services but are not connected with the State Central Registry. Referrals come from a variety of sources including, but not limited to, schools, neighbors, agencies and self-referrals. Referrals are assessed in order to determine the need for mandated preventive services, community-based services or placement in foster care.

Preventive Services: This unit seeks to deliver an array of services to meet the multiplicity of problems that threaten the breakup of families and the placement of children in foster care. These services include casework counseling, parenting skills training, and referrals to community based programs and are available after assessment by the intake unit.

Foster Care: Foster Care services for children are defined as assessing the need for, arranging for and providing for placement and related services to children in an appropriate foster care setting. Children are placed by either the request of a parent or guardian or as a result of a judicial determination that the child's continuation in his own home would be contrary to the welfare of such child. Children are placed from birth up to age 18 and can remain in care up to age 21 if they entered prior to turning 18. The Foster Care Homefinding Unit is responsible for securing placements in foster homes for children who are in the custody of the department and recruiting and training new foster and adoptive parents.

New York State Foster Care

Coordinated Children's Services

1081 Development Court

Kingston, NY 12401

Phone: 845-334-5050

Hours: 9:00 AM to 5:00 PM Monday-Friday

Coordinated Children's Services (CCS) is a program unique to Ulster County, which was developed in 1985 as a cooperative effort between the County Administrator's Office, and the Departments of Social Services, Probation, Mental Health and Youth Bureau. The mission of this program is to provide intensive community-based services to meet the needs of families with at least one child whose behavior disturbance places him or her at risk of placement in a residential treatment center.

CCS has developed a variety of service components to wrap around our high-risk children including:

  • Intensive Family Casework
  • Individual and Family Therapy
  • Psychiatric Assessment and Treatment
  • Intensive Probation Supervision
  • Parent Support Groups
  • Youth Support Groups
  • Recreational Alternatives
  • Sexual Behavior Group
  • Interagency Collaboration Project
  • Respite
  • Parent Educators
  • Wrap-around Services

Early Intervention and Preschool Special Education Programs

1071 Development Court
Kingston, NY 12401
Phone: 845-334-5251
Hours: 9:00 AM to 5:00 PM Monday-Friday

Early Intervention Program: Provides services for children from birth to two years of age who have a defined developmental disability. The program provides screening, evaluations and services and there is no out-of-pocket cost to eligible participants.

Preschool Program: This program works in conjunction with the child's "home" school district to provide appropriate services to children from age 3 to 5 who have been classified as a "child with a disability." There is a broad range of services available and children are served in many different locales depending on their specific needs



Email us at egov@co.ulster.ny.us