Report a Public Health Nuisance

Step 1.Report suspected nuisance conditions

Make a complaint or report a nuisance condition in any of the following ways:

• Call during business hours: (845) 340-3010
• Call after hours and weekends: (845) 943-6104
• Email phdirector@ulstercountyny.gov
• Message the Ulster County Department of Health on Facebook

• Submit your complaint in person or in writing to:

Ulster County Department of Health
239 Golden Hill Lane
Kingston, NY 12401

If you are a tenant with a complaint about your rental unit, we recommend first trying to contact your landlord about the problem. Your landlord might not be aware of the situation, and it may be easily resolved.

Step 2.Follow-up by a UCDOH Team Member

A UCDOH Team Member will reach out to you for more details about the complaint.

Step 3.Investigation

If your complaint is found to be valid, the Department of Health will investigate the site.

Step 4.Notification

If the investigation confirms a nuisance condition or code violation, UCDOH will contact the property owner/operator and instruct them to remedy the situation. UCDOH will also issue a formal written Notice of Violation to the owner/operator. The Notice will include the nature of the violation/condition, the date it was investigated and verified, and a timeline for abatement/compliance. 

Step 5.Reinspection

UCDOH will reinspect the location on a specified date to confirm compliance with the Notice of Violation.  Failure to correct the condition will result in an enforcement action, which may include hearings and financial or civil penalties.