Get help enrolling in child support services, establishing parentage, and receiving timely support payments.
Do you need help collecting child support? Our program can help:
Our goal is to help families meet their expenses and remain self-sufficient. Our investigators can help find absent parents and make sure you receive the child support money you are due.
Applications for child support services may be submitted online through New York State's Online Enrollment Wizard, eliminating the need to visit a child support office or mail in a paper enrollment form. This new feature reduces paperwork and processing time for enrollees.
childsupport.ny.gov/enroll
If you are looking to receive child support, call the Customer Service Helpline to speak with an investigator.
1-888-208-4485
Helpline Hours: Monday – Friday8:00 AM to 7:00 PM
TTY: 1-866-875-9975
If you are looking for help receiving child support, call the Customer Service Helpline.
Helpline Hours: Monday – Friday, 8:00 AM to 7:00 PM TTY: 1-866-875-9975
Obtain child support payment and disbursement information through this automated line.
1-800-846-0773
Available 24/7
1-844-309-5654
(TTY line for the hearing impaired 711)